Insightful. Engaging. Actionable.

From the future of multifamily marketing to the tech shaping renter experiences, I bring real-world expertise and bold insights to the stage. Whether delivering a keynote, moderating a panel, or sparking conversation on a podcast, I make complex topics clear, compelling, and actionable.

Dynamic, Data-Driven, and Insightful Multifamily Marketing & CX Speaker

From the latest in proptech innovation to the strategies shaping renter engagement, I bring real-world expertise and a sharp, data-driven perspective to the stage. With deep experience in multifamily marketing, customer experience, and digital strategy, I’ve been a featured speaker at industry-leading events, sharing actionable insights that help companies drive performance and stay ahead of the curve. And yes, I even got to interview Amy Poehler once.

Featured Speaker at:

  • National Multifamily Housing Council (NMHC) OPTECH

  • National Apartment Association’s Apartmentalize

  • Apartment Internet Marketing (AIM) Conference

  • Zillow Unlock

  • Institute of Real Estate Management (IREM) Trends

  • WFMHA EdCon

  • MMHA Working Together

  • AAMD TechCon

  • And more

Speaking Formats:

  • Keynote Presentations – Engaging, high-impact talks that challenge industry norms and offer innovative solutions.

  • Expert Panels – Thoughtful, fast-paced discussions that tackle the big questions in multifamily marketing and CX.

  • Event Hosting & Moderation – Keeping audiences engaged, conversations flowing, and insights actionable.

  • Podcast & Webinar Guest – Bringing sharp analysis and real-world takeaways to digital platforms.

Topics:

  • The Future of Multifamily Marketing – What’s next in digital, brand, and CX strategy?

  • Proptech & Innovation – The evolving tech landscape and its impact on leasing, marketing, and resident retention.

  • Data-Driven Decision Making – How to leverage insights to refine marketing strategies and improve ROI.

  • Customer Experience & Retention – Renter expectations, operational strategies, and the intersection of tech and human connection.

  • Brand Strategy & Differentiation – How to cut through the noise and create a compelling, memorable brand.

"Marketing isn’t just about grabbing attention—it’s about driving action. If your strategy isn’t moving the needle, it’s just noise. The difference between a brand that blends in and one that dominates? Data, strategy, and execution. Let’s talk about how to make it happen."

— Laurel Zacher